1.4 Hotline support
1.4.1. in order to answer urgent user related questions and solve urgent problems, SameSystem offers hotline support to the customer in the primary operation periods stated in the schedule below, DK-time/GMT+1, (Danish public holidays excluded):
Telephone and e-mail support
All countries
Monday – Friday: Â 08:00 – 18:00
Saturday:Â 09:00 – 15:00
Chat support
All countries
Monday – Friday: Â 08:00 – 18:00
Saturday:Â 09:00 – 15:00